Student IT Support Tutor,
University of Nottingham
In my second year of university, I became a Student IT support (SITS) Tutor, representing the University as front-line IT support providing a friendly, empathetic and engaging face. I work in various Smart Bars locations around campus, helping both students and staff on a range of IT issues. For example: Setting up IT Accounts, Registration, Network Connectivity, Printing, Timetabling, Office 365, Moodle, requiring strong knowledge on both University owned systems and more general IT systems.