Technical Support Assistant,
University of Nottingham
Worked within the Research System Team (RST), servicing the School of Computer Science and the School of Mathematical Sciences. I was responsible for enterprise Windows and Linux system & server administration, imaging & deploying hardware, managing IT stock inventories, advising on equipment purchases, PAT testing, troubleshooting, diagnosing, and solving hardware and software faults.
• Created and led a new Linux laptop loan service within the school for staff and students.
• Spearheaded the evaluation, procurement, and training of a new display screen system for the Maths and Computer Science schools, to improve the department's campus presence.
• Assisted with the creation and implementation of the new cyber physical systems Linux computer laboratory.
• Assisted with the redeployment of the Mac Lab and three general purpose Windows laboratories.